Everything you need to never miss a call
Swan handles the phone so your team can focus on the work that actually moves your business forward.
One AI across every channel your customers actually use
Phone is live today. Text and email are next — Swan brings every conversation into one knowledge base and one dashboard as each channel ships.
Phone calls
Your always-on front line. Swan answers, understands intent, and routes or resolves the call in real time.
- Answered 24/7 — nights, weekends, holidays
- Handles unlimited simultaneous calls
- Full recordings and transcripts
Text messages
Two-way SMS so callers who'd rather text than talk can still reach your business and get a fast reply.
- Reply to missed-call texts automatically
- Send confirmations and reminders
- Synced with the same contact record
Swan reads and drafts replies to routine inbound email using the same knowledge it uses on the phone.
- Drafts replies for your review
- Flags anything that needs a human
- One shared history per customer
Everything businesses need, built in
Always-On Voice Agent
Swan picks up every call the moment it rings — nights, weekends, holidays. Callers hear a calm, professional voice every single time, with no hold music and no voicemail.
Instant Call Routing
Swan understands why someone is calling and sends them to exactly the right place — the right person, team, or automated flow — without making them repeat themselves.
Transcripts & Summaries
Every conversation is transcribed and condensed into a plain-English summary the second the call ends. Your team reads what matters in seconds, not minutes.
Built-In Contact Records
Every caller gets a contact record automatically. See their full call history, notes, and past interactions in one place — no separate CRM required.
Automated Follow-Ups
Swan creates tasks, schedules callbacks, and sends confirmations based on what happened on the call. Your team wakes up to a prioritized queue, not a pile of sticky notes.
Multi-Location Ready
Run one business or fifty. Swan gives each location its own agents, numbers, and data — all managed from a single dashboard with per-team permission controls.
Never miss a follow-up
From ringing phone to closed task — here's what happens after Swan hangs up.
Swan captures every detail
While Swan talks to the caller, it quietly logs who called, why, and what they need — no one on your team has to be listening in.
- Caller info & reason for calling
- Urgency and sentiment
- Relevant account or contact match
A task is created automatically
The moment the call ends, Swan turns the conversation into a task with the right priority and owner — before your team even sees a notification.
- Auto-assigned to the right person
- Priority set from call context
- Nothing falls through a crack
Your team closes the loop
Your team opens a ready-made queue each morning — full context, no guesswork — and marks tasks complete as they go.
- One shared task queue
- Full transcript attached
- Status synced back to the contact
Everything your business needs, none of it bolted on
Multi-location ready
Every location gets its own number, agent, and data — managed from one dashboard.
Web dashboard
Monitor live calls, review transcripts, and manage tasks from any browser, on any device.
IntegrationsComing soon
Connect the calendars and tools you already use so Swan fits into your existing workflow.
Privacy & security
Recordings and transcripts are encrypted at rest and in transit, with per-organization isolation.
Privacy & security by default
The same protections apply to every organization on Swan, from day one.
- Recordings and transcripts encrypted at rest and in transit
- Per-organization data isolation
- Every access event logged for audit purposes
Ready to let Swan answer your calls?
Join businesses that stopped missing calls and started growing. Five-minute setup. Free for 7 days. Cancel anytime — your number stays yours.